Security Center

As your credit union, we care about your security, and want to keep your information safe and private.

Find out what you can do to protect yourself and your personal data.

Keep your software & web browsers current

Your computer should have virus and spyware protection software and keep your computer operating systems and browsers updated with the latest released versions.

Carefully select and closely guard your passwords
  • Change your passwords annually.

  • Set up screen-lock passwords on all phones, tablets and computers you use.

  • Use a different password for each site, and never reuse the same password on multiple financial sites.

  • Create strong passwords that include lowercase & capital letters, numbers, and symbols. Your mother's maiden name is not a protected password. Identity thieves can easily obtain a maiden name from a birth certificate, which is a public record. Do not use your phone numbers or address numbers as passwords.

  • Create a password-protected Excel sheet of your passwords or store in your Passwords and Accounts section on a password-locked / thumb print / FaceID protected device. Do not keep passwords in things such as a planner or purse.

  • DO NOT SHARE PASSWORDS OR PIN NUMBERS WITH OTHERS.

Shred everything

Before discarding any documents which list personal information, shred them. Examples include:

  • Pre-approved credit applications

  • Canceled checks

  • Payroll check stubs

  • Credit card receipts

  • Mail order offers

  • Any other personal information

Enable direct deposit

Have your paychecks and dividends deposited directly to your account to keep from having lost or stolen checks. To receive future statements electronically, register to use eStatement, our online statement service.

Conduct annual credit report checks

Order annual credit reports from each of the three national credit-reporting agencies. These reports list personal data, including loans and brokerage accounts. If your identity is stolen, credit bureaus suggest installing a fraud alert on all your credit files. This should prompt creditors to call you before they open a new account.

Also, file a police report any time you are a fraud or theft victim. Copies of your credit report can be obtained online or using the phone:

Need help?


Call us

800-894-1200

See here for regular Contact Center hours.


Ask a Question

Please Ask a Question in our Chat box or use our Contact Us form and someone will get back to you soon.

Submit a Question

Card Services


24 Hour VISA Credit Card Services or
report visa lost/stolen credit card

800-558-3424

24 HOUR VISA DEBIT CARDS SERVICES

866-820-8856

VISA REPORT LOST/STOLEN DEBIT CARDS

800-449-7728


Report Identity Theft
Stay informed about scams

Subscribe to the Federal Trade Commission (FTC) ScamAlerts to receive an email about what to watch out for when a new scam is becoming widespread.


Enroll in eStatements

Reduce the chance of mail fraud. You can sign up to receive eStatements through Online or Mobile Banking.

Online Banking:

  1. Log in to Online Banking
  2. Click the Accounts tab
  3. Select eStatements
  4. Click View Statements
  5. Click Electronic
  6. Review the disclosure and click Accept

Mobile Banking:

  1. Log in to Mobile Banking through the LA Financial app. Download for iOS or Android.
  2. Open the Menu from the top left corner
  3. Under Accounts, select eStatements
  4. Tap Statements
  5. Tap View Statements
  6. Select Electronic
  7. Review the disclosure
  8. Tap Accept

Once you’re signed up, you’ll receive an e-mail notification that your next month’s statement is ready – usually by the third of each month, just click on the link to log in and view.