Online and Mobile Banking

You will only ever receive an automated fraud alert from the Credit Union if you have registered for Debit/Credit Fraud Alerts on your device.

• To enroll, log in to online banking:
  • Under Profile and Settings, click Debit/Credit Fraud alerts in the left hand menu.
  • Follow the next simple steps to register your device.
  • You’ll receive an automated text which will ask you to confirm your enrollment.

People Pay enables LA Financial debit card holders to send a one-time transfer to other credit union members or a depositor of another financial institution. A notice is given to the receiver by the sender, providing the receiver’s email address or mobile phone number. You can access People Pay via the LA Financial Online/Mobile Banking application. You can send money quickly and easily to anyone (e.g. babysitter, gardener, children in school, etc.) by using your debit card and PIN. The funds will come out of the checking account linked to your debit card.

To enroll, sign into Online & Mobile Banking, click Move Money > People Pay > Send Money. Read and Accept the Terms & Conditions. On the Verify Debit Card screen, enter your LA Financial debit card information and click Continue.

It’s that easy!

Have more questions? Look at our People Pay FAQ.

You can now opt-in to Text Banking in Online Banking. We will send you Text Banking messages that you select. You may select the type of notification and other preferences which will determine, together with your account data, the frequency of notifications delivered to you. We will send text banking messages through your service provider, who will act as your agent and deliver them to you. Delivery of notifications may be delayed for various reasons, including service outages affecting your phone, wireless, or Internet provider; technology failures; and system capacity limitations. Standard message and data rates may apply. You may opt out of this program at any time.

• To opt-in to Text Banking:
  • Click Profile and Settings > Text Enrollment
    • Select On, Agree to Terms, and SAVE
  • Click Profile and Settings > Account Preferences
    • Click on the Shares and Loans that you want to set-up for Text Banking
      • Select SMS/Text and create a Display Name
    • Use codes shown on the Text Enrollment screen to send Text Messages to number provided. You can transfer funds from one account to another, check your balance, check your account history, and get help. You can opt-out anytime.

If you’ve logged in to online banking between January 18, 2017 – present, you won’t need to re-enroll.

• When you log in to online banking for the first time, you will see a new security prompt.
  • We no longer use security questions for authentication.
  • You will be prompted to receive a security access code (SAC) via email, text or phone call.
    • This will happen every time you use a new device or web browser.
    • Once you register your device or web browser, you’ll be set!
  • It is important that you keep your contact information updated.
  • If you need to make changes to where you receive your security access code, log in to online banking, go to: Profile & Settings > Security Preferences > Secure Delivery.

See our video tutorial on how to sign in for the first time using our new secure code access feature.

• Both LA Financial Credit Union and Havasu Community Credit Union members will use the LA Financial mobile banking app for mobile banking.

• Look for the LA Financial mobile banking app with our blue logo and white background in the Apple iOS or Android app stores.
• If you were using an old version of the app, with a black background, this will need to be uninstalled on your phone as it is no longer supported.

For added safety & security, set up any alerts you want to receive by logging into Online Banking and going to Profile and Settings > Account Alerts.

• A wide variety of alerts are available for online activity, account balances, stop payments, date-specific alerts, and more.
• Choose if you want alerts sent to your phone, text, email, and/or as an online secure message.

• Arrange your accounts in any order you would like.
• Create folders to organize savings, checking, certificates, IRAs, loans, etc.
• Create nicknames for your accounts.

• Easily view your accounts by assets (savings, checking, IRAs, certificates, etc.) and debts (loans).

• Easily create one-time transfers to another LA Financial member.
• Link accounts to quickly transfer to the same member more than once.
• Trying to send money to someone who isn’t a member? See our People Pay Tab or view our People Pay FAQ.

• Update your contact information whenever you need to through online banking. Simply go to: Profile & Settings, click on Manage Contact Info.